Vacant job

Do you want to be part of an exciting company where the customer is always at the center? Here you will work in a dedicated team that delivers top-class service together.

The office is located in Södermalm and the desired start date is as soon as possible. This is a full-time position with direct employment with our client, with an initial probationary period. Working hours are Monday to Friday from 08:00 to 17:00.

Your main responsibilities will include:

• Responding to and resolving customer inquiries via phone and email

• Handling questions related to orders, deliveries, technical issues, or similar

• Ensuring that customers receive quick, accurate, and clear information

• Documenting and following up on customer inquiries according to the company's procedures

• Developing and improving customer service processes and routines

Qualifications

In this role, we would like you to have the following:

• Fluent knowledge of Norwegian and English, both written and spoken

• Very good knowledge of Swedish, both written and spoken

• Experience in service and customer management

Who are you? We are looking for someone who is passionate about providing excellent service and always puts the customer first. You are an engaged team player who contributes positive energy, is flexible, and has the ability to adapt to different situations. You work in an organized manner and handle customer inquiries with a professional and solution-oriented approach. We also value your curiosity and initiative – you do not hesitate to help where needed and tackle various tasks with enthusiasm.

More about the employment

• Start: As soon as possible, considering any notice period

• Employment type: This is a direct employment with our client, with an initial probationary period

• Working hours: Full-time with working hours Monday to Friday from 08:00 to 17:00

• Location: The head office is located in Södermalm

Does this sound like you? We look forward to receiving your application! The selection process is ongoing, and the position may be filled before the application deadline. The Place – Sweden's only Worklife Partner Does this sound interesting and do you still want to apply for the job? Great – if you manage to secure the position, you will also become part of The Place! As an employee at The Place, you will be offered a competence network, mentorship, and secure conditions. At The Place, you have a Worklife Partner who is interested in following and developing your career over time.